PRIVACY
POLICY

LIFEWELL PHARMACEUTICAL & HEALTHCARE is responsible for the processing of personal data within the meaning of the General Data Protection Regulation.
LIFEWELL PHARMACEUTICAL & HEALTHCARE respects your privacy. This Privacy Policy describes who we are, for what purposes we may use your data, how we process it, with whom we share it, how long we retain it, as well as how to contact us and exercise your rights.

WHO WE ARE?
Your data will be processed by LIFEWELL PHARMACEUTICAL & HEALTHCARE, corporate entity number 513 901 388, with fiscal address at Rua da Boavista 417 A, 3720-502, Santiago de Riba-UI, and office at Quinta da Fonte (Q60), Edifício D. Maria I, Floor 1, A2, Rua Victor Câmara No. 1, 2770-229 Paço d’Arcos, phone number +351215810558, hereinafter referred to as “LIFEWELL PHARMACEUTICAL & HEALTHCARE” or “we.”
Considering that the General Data Protection Regulation of the European Union of 27/04/2016 requires LIFEWELL PHARMACEUTICAL & HEALTHCARE to ensure that the collection, processing, and portability of clinical data from its clients are carried out according to strict criteria of protection, confidentiality, and security:
LIFEWELL PHARMACEUTICAL & HEALTHCARE is responsible for collecting and transferring the data of its clients that are absolutely necessary and/or convenient for the provision of contracted services.
It is the full responsibility of LIFEWELL PHARMACEUTICAL & HEALTHCARE to collect, process, and port the personal data of its clients arising from the execution of this contract, as well as to guarantee its protection, security, and confidentiality.
For this purpose, LIFEWELL PHARMACEUTICAL & HEALTHCARE undertakes to ensure the collaboration of a Data Protection Officer, responsible for overseeing the adequacy and compliance of its technical, computer, and organizational systems and ensuring that they comply with all obligations contained in the aforementioned Regulation, particularly against any form of unlawful processing of this data and respect for the rights of the respective holders.
LIFEWELL PHARMACEUTICAL & HEALTHCARE may decide to subcontract other entities for the collection and processing of its clients’ data, but it is incumbent upon it to ensure beforehand that they comply with the provisions of the Data Protection Regulation.

WHY DO WE PROCESS YOUR INFORMATION?
LIFEWELL PHARMACEUTICAL & HEALTHCARE will only process your personal data when:
It has a legitimate interest in doing so, namely for:

Development and maintenance of our site;
Provision of services or information;
Provision of assistance;
Prevention and detection of fraud;
Ensuring network and information security;

Provided that, in each case, our interest complies with applicable law and your rights:
We have obtained your consent to process your personal data for specific, explicit, and legitimate purposes; and/or it is necessary to comply with legal obligations that apply to us.

FOR WHAT PURPOSES DO WE PROCESS YOUR INFORMATION?
When you fill out the forms provided on our site, your personal data (such as name, email, phone number, or address) is collected by LIFEWELL PHARMACEUTICAL & HEALTHCARE and processed to respond to your questions, requests, or provide you with information.
By providing us with your contact information, LIFEWELL PHARMACEUTICAL & HEALTHCARE may contact you for marketing purposes related to its services, provided you have consented to the processing of your personal data for this purpose. If you consent, you will receive marketing communications via email. You can oppose this data processing at any time.
The personal data you provide to us will also be processed for the purposes indicated at the time of collection.
Your consent is essential for LIFEWELL PHARMACEUTICAL & HEALTHCARE to process your personal data for the purposes mentioned above; however, if you choose not to give your consent, your visit and use of our site will not be affected.

HOW LONG DO WE RETAIN YOUR INFORMATION?
Our policy is to retain data only for the period necessary to fulfill the purposes for which it was collected. However, in certain cases, we may retain data for longer periods, especially when the law requires it.

WHAT ARE MY RIGHTS?
At any time, you can:
Request access to the information we hold about you:
– As the data subject, you have the right to obtain confirmation as to whether or not personal data concerning you are being processed and, if so, to access your personal data and access the information provided by law.
Request correction of information if it is inaccurate or incomplete:
– As the data subject, you have the right for LIFEWELL PHARMACEUTICAL & HEALTHCARE to rectify without undue delay any inaccurate or incomplete data concerning you.

Request the deletion of your personal data:

– As the data subject, you have the right to request LIFEWELL PHARMACEUTICAL & HEALTHCARE to delete your data without undue delay, and it has the obligation to delete personal data without undue delay when, in particular, one of the following reasons applies:

Personal data is no longer necessary for the purpose that prompted its collection or processing;
You have withdrawn your consent to data processing (in cases where processing is based on consent), and there is no other legal basis for the processing;
You object to the processing, and there are no overriding legitimate grounds for the processing.

Request the limitation of the processing of your personal data:
As the data subject, you have the right to request LIFEWELL PHARMACEUTICAL & HEALTHCARE to limit the processing of your data if one of the following situations applies, namely:

You dispute the accuracy of personal data, for a period allowing LIFEWELL PHARMACEUTICAL & HEALTHCARE to verify its accuracy;
The data processing is lawful, and you oppose the erasure of personal data and request, instead, the restriction of its use;
LIFEWELL PHARMACEUTICAL & HEALTHCARE no longer needs personal data for processing purposes, but these data are required by the data subject for the establishment, exercise, or defense of a legal claim;
If you have objected to the processing until it is verified that the legitimate grounds of the data controller override those of the data subject.

Oppose the processing of your personal data:
– In cases where data processing is carried out for the purposes of the legitimate interests pursued by LIFEWELL PHARMACEUTICAL & HEALTHCARE; or data processing is carried out for direct marketing or profiling, you can also, at any time, object to the processing of your personal data.
If the processing depends on your consent, you have the right to withdraw it.
If consent is legally required for the processing of personal data, the data subject has the right to withdraw consent at any time, although this right does not affect the lawfulness of processing based on previously given consent or the subsequent processing of the same data, based on another legal basis, such as the fulfillment of the contract or the legal obligation to which LIFEWELL PHARMACEUTICAL & HEALTHCARE is subject.
If you wish to exercise any of your rights, you should contact us in writing via email at [email protected] or by letter, sent to the address Quinta da Fonte (Q60), Edifício D. Maria I, Piso 1, A2, Rua Victor Câmara No. 1, 2770-229 Paço d’Arcos.
Your requests will be handled with special care to ensure the effectiveness of your rights. You may be asked to provide proof of your identity to ensure that the sharing of personal data is only done with its owner. Please note that in certain cases (for example, due to legal requirements), your request may not be immediately fulfilled. In any case, you will be informed of the measures taken in this regard within one month from the moment the request is made.
You also have the right to file a complaint with the National Data Protection Commission.

SECURITY AND CONFIDENTIALITY
We are committed to keeping your data secure, employing appropriate security measures to ensure the protection of your personal data and prevent unauthorized access. We subject our systems and security policies to periodic reviews to ensure that the data is secure and protected. However, the transmission of information over the Internet is not entirely secure, and we cannot absolutely guarantee the security of information transmitted through our site.
We also respect the confidentiality of your information. Therefore, we do not sell, distribute, or otherwise commercially provide your information to any third party. LIFEWELL PHARMACEUTICAL & HEALTHCARE is committed to keeping your information confidential in accordance with this Privacy Policy and applicable legislation.

DO YOU HAVE ANY QUESTIONS?
If you have any doubts regarding the processing of your personal data or wish to exercise any of your rights, please contact us:
Phone number: +(351) 215 810 558
Address: Quinta da Fonte (Q60), Edifício D. Maria I, Floor 1, A2, Rua Victor Câmara No. 1, 2770-229 Paço d’Arcos